Call Center Representative - Little Elm, TX

Location: Little Elm, TX
Department: Sales
Reports To: Sales Support Supervisor
Salary: $18-$20/hour

Job Description

Do you want to make an impact in the healthcare industry? Are you passionate about making a difference in society? At Retractable Technologies, Inc., we are the world leader in manufacturing automated retraction needle products. We need a team of people excited about advanced technology and its use to protect nurses and other medical staff. This employment provides considerable opportunities for advancement in your career.

 

What You’ll Do:

· Represent the company and our values when cold-calling customers’ inquiries.

· Input, maintain, and retrieve data from potential and current leads.

· Send samples and/or materials to customers at the request of sales representatives.

· Assist with marketing projects such as direct mail pieces and phone campaigns to promote our company’s products while setting up Safety Point Magazine for all leads.

· Coordinate product fair and trade show activities by ensuring that registration requirements are met and that products are shipped to the appropriate location.

· Identifies and advises the Sales Support Supervisor of issues that should be addressed at a higher level.

· Independently identifies deadlines and implements methods to comply with responsibilities in a timely fashion meeting company goals.

 

What You Have:

· High School diploma or GED required.

· Basic computer and office equipment skills preferred.

· Excellent written and verbal communication skills.

· Previous customer service experience preferred.

Accommodations may be met to enable individuals with disabilities to perform essential functions.

 

Why Us?

At RTI, we want you to have more than just a job, we want to provide an empowering environment that encourages creativity, collaboration, and professional growth. Join us in reshaping the future of healthcare safety, one customer at a time.

 

Benefits:

· Medical, Vision and Dental Insurance

· 401(k) and HSA

· Vacation, Sick Leave and 11 Paid Holidays

· Thorough Training

Apply Here

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